Due to unprecedented demand and global supply disruptions as a result of COVID-19, your order may be delayed and you may experience longer than normal wait times.


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Shipping Methods

Our standard shipping cost is only for the 48 contiguous states in the United States. Orders shipped to Alaska, Hawaii and Puerto Rico will pay actual shipping charges. The standard shipping cost does NOT apply to these locations. If you need an express delivery, please contact us for a quote of the shipping costs. You must use a street address for shipping (no P.O. Boxes).
The shipping cost is based on the items you have ordered and is charged at the checkout process. When your order is shipped, you will receive an email with the tracking number. This way, you can check delivery status. Please allow up to 24 hours to process your order. Actual shipping time is usually 4 to 8 business days
On oversized or overweight items that must have additional shipping costs, we will contact you with the actual shipping charges for your approval before we process your order
As some items are shipped directly from manufacturers, AverMed does not have control over the shipping carriers (e.g., UPS, USPS, FedEx, etc.) for those items. In addition, single orders may be delivered in multiple shipments

Note: Once an order is shipped, it cannot be cancelled!

International Shipments

Shipping charges are not calculated at the time of checkout for international orders. The actual shipping charges will be determined and e-mailed to you. If you would like to know these charges before placing your order, please Contact Us
Foreign duties, taxes, import fees are NOT included, and are the responsibility of the customer. As a foreign customer, you are responsible for making sure that importing a particular medical equipment from the United States is allowed in your Country.
International orders can take up to 3 - 4 weeks to arrive.

Note: AverMed reserves the right to cancel an order at any time for any reason and refund your money in full via the same payment method that was used.